First-Line Supervisors of Non-Retail Sales Workers
Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
Meet the Writer: O*NET Occupational Analysts
Annual Salary
$84,130/ year
Median wage · BLS🇺🇸 USA
What You'll Actually Do
The core tasks and responsibilities that fill a typical day.
- Listen to and resolve customer complaints regarding services, products, or personnel.
- Monitor sales staff performance to ensure that goals are met.
- Hire, train, and evaluate personnel.
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
- Provide staff with assistance in performing difficult or complicated duties.
- Plan and prepare work schedules, and assign employees to specific duties.
- Attend company meetings to exchange product information and coordinate work activities with other departments.
- Keep records pertaining to purchases, sales, and requisitions.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.